Electric Utility Consulting
GTS team members have extensive leadership and managerial experience in all aspects of electric transmission and distribution utility operations. We have developed strategic plans, testified before regulatory bodies, negotiated labor and procurement contracts, and lead emergency recovery efforts. We have managed the tradeoffs required to ensure balanced levels of satisfaction between customers, employees and shareholders. As utility executives, we have experienced the challenge of implementing plans through to completion.
GTS offers electric utility consulting in the following areas:
Process & Quality Management
Development and implementation of comprehensive quality management programs that lead to improved accountability and performance. Program design includes: business process maps, description of process capabilities, assessment of the adequacy of controls, and development of improvement plans. Each improvement plan addresses:
- Employee Competence and Confidence (knowledge, skills, experience, qualifications, desire, organization culture, incentives)
- Stakeholder Needs (customers, regulators, shareholders, employees)
- Performance Measurement (develop actionable metrics and targets/goals for both short term and long term improvement)
- Change Management
- Programs can be developed across all areas of the business unit or targeted to specific work processes. Our solutions are geared to ensure the clear alignment between People, Process, and Technology.
Strategic & Business Planning
Development and assessment of business unit strategic plans, change initiative strategic objectives, or department business plans. We’ll help you create an achievable, measurable road map while addressing changing regulations, increasing customer demands and expectations, aging infrastructure, and resource shortages (employees and financial). The process is collaborative and comprehensive. We partner with you to design and implement the best strategy for your business.
Asset Management
Strategy and implementation planning/assistance for optimizing the balance between utility asset physical condition (age, appearance, safety), operating performance (reliability and operability), and financial decisions (repair vs. replace) related to energy delivery business unit assets.
T&D Technical Support and Training
Effectiveness evaluation of engineering, construction, maintenance, and operating practices and standards in ensuring public and employee safety, operating efficiency, system reliability, and minimizing business risk. Provide independent audits of facilities or records to ensure compliance with regulations or company standards. Assist (design tools and facilitate effort) in ensuring practices are effective in transferring knowledge between workers during times of extreme attrition or workforce expansion.
Regulation and Litigation Support
Support for Law Departments in Attorney sponsored research of specific technical issues, incident investigation, and rate case preparation (discovery and witness preparation).