Electric Utility Consulting
GTS team members have extensive leadership and managerial experience in all aspects of electric transmission and distribution utility operations. We have developed strategic plans, testified before regulatory bodies, negotiated labor and procurement contracts, and led emergency recovery efforts. GTS has managed the tradeoffs required to ensure balanced levels of satisfaction between customers, employees and shareholders. As utility executives, we have experienced the challenge of implementing plans through to completion.
GTS offers electric utility consulting in the following areas:
Process and Quality Management
GTS is adept at developing and implementing comprehensive quality management programs that lead to improved accountability and performance. Program design includes business process maps, describing the process capabilities, assessing the adequacy of controls, and developing improvement plans. Each improvement plan addresses:
- Employee competence and (knowledge, skills, experience, qualifications, desire, organization culture, incentives)
- Stakeholder needs (customers, regulators, shareholders, employees)
- Performance measurement (develop actionable metrics and targets/goals for both short term and long term improvement)
- Change management
Programs can be developed across all areas of the business unit or targeted to specific work processes. Our solutions are geared to ensure the clear alignment between people, process, and technology.
Strategic and Business Planning
GTS develops and assesses business unit strategic plans, changing initiative strategic objectives, and department business plans. We’ll help you create an achievable, measurable road map while addressing changing regulations, increasing customer demands and expectations, and evaluating aging infrastructure and resource shortages (employees and financial). The process is collaborative and comprehensive. We partner with you to design and implement the best strategy for your business.
Asset Management
We provide strategy and implementation planning/assistance for optimizing the balance between utility asset physical condition (age, appearance, safety), operating performance (reliability and operability), and financial decisions (repair vs. replace) related to energy delivery business unit assets.
T&D Technical Support and Training
GTS performs effectiveness evaluations of engineering, construction, maintenance, and operating practices and standards in ensuring public and employee safety, operating efficiency, system reliability, and minimizing business risk. We can provide independent audits of facilities or records to ensure compliance with regulations or company standards and assist in ensuring practices are effective in transferring knowledge between workers during times of extreme attrition or workforce expansion.
Regulation and Litigation Support
GTS provides support for law departments in attorney-sponsored research of specific technical issues, incident investigation, and rate case preparation (discovery and witness preparation).